Which option best reflects the paraphrasing technique?

• A. Customer: "My internet quit working and I work from home". Representative: "We need to get this problem fixed right away so that you can get back to work!"
• B. Customer: "My internet quit working and I work from home". Representative: "I will check your account to see the status."
• C. Customer: "My internet quit working and I work from home". Representative: "We will escalate this case to our technical team."
• D. Customer: "My internet quit working and I work from home". Representative: "Please hold while I transfer you to support."

Answer: (A)